Shipping policy
Shipping Policy
At AEVOON, we're committed to delivering your order safely and efficiently. Every product in our collection is carefully selected, and we work hard to ensure your shopping experience is smooth from checkout to delivery.
Order Processing
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you'll receive a confirmation email with your tracking information.
Shipping Times
Estimated delivery times are typically 5–15 business days, depending on the product and destination.
Please note that shipping times are estimates and may occasionally be affected by factors beyond our control, including weather, carrier delays, customs processing, holidays, or other unforeseen circumstances.
Order Tracking
As soon as your order ships, we'll send you a tracking number by email so you can monitor your package every step of the way.
Shipping Address
Please double-check your shipping address before placing your order. AEVOON is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We'll work with the shipping carrier to investigate the issue and help reach a resolution.
Questions?
If you have any questions about your order or shipping, please contact us at chrisleal94@icloud.com. We'll respond as quickly as possible to assist you.